KENYA ELECTRICITY GENERATING COMPANY (KENGEN) SETS MILESTONE AS FIRST PARASTATAL IN KENYA TO ACHEIVE ISO 9001 AND ISO 14001 CERTICATIONS

ESHTABLISHING A CULTURE OF CONTINUAL IMPROVEMENT:

The acquisition of ISO 9001 and ISO 14001 certifications underscores KenGen’s unwavering dedication to fostering a culture of continual improvement. Ali Noor, Sales & Marketing Manager, Bureau Veritas, East Africa commented “these management systems have enabled KenGen create a culture of continual improvement which has led to increased operational efficiency and best practices over the years with minimum operational risks.  This has certainly improved KenGen’s brand image and built consumer, partners, and stakeholders’ confidence in its services.”  Applying the norms in an organization is a good way to identify new opportunities for continuous improvement and for managing risk adequately. Certification considers information related to quality performance and trends, with results measured through monitored indicators, such as those measuring coverage, efficiency, customer satisfaction and competitiveness.

ENHANANCING OPERATIONAL EFFICIENCY:

With ISO 9001 and ISO 14001 certifications, KenGen has opened new possibilities for improving operational efficiency. Certification to ISO 9001 is With ISO 9001 and ISO 14001 certifications, KenGen has opened new possibilities for improving operational efficiency. Certification to an important first step for any company looking to improve risk management and the Implementation of ISO 14001 helps companies to establish a systematic approach that incorporates environmental considerations into their business strategy. Certification demonstrates the company’s environmental commitment to customers, employees, and other stakeholders. The certifications demonstrate KenGen's commitment to operational excellence and its ability to adapt to industry changes.

INSPIRING CONFIDENCE AMON STAKEHOLDERS:

To meet and exceed customer expectations, organisations must shift from focusing solely on product, employees, and processes to consider the needs and demands of a diverse set of stakeholders.

The attainment of ISO 9001 and ISO 14001 certifications instils confidence not only within the organization but also among its diverse array of stakeholders. Employees are empowered by the knowledge that their work adheres to internationally recognized standards, fostering a sense of pride and ownership in their roles. Partners, customers, and other stakeholders likewise benefit from the assurance that with ISO certification, the company operates with the highest level of quality and environmental responsibility. This newfound confidence strengthens relationships, fosters trust, and positions KenGen as a trusted leader in its field.

CERTIFICATION WITH BUREAU VERITAS

Bureau Veritas’ Quality, Health & Safety and Environmental (QHSE) ISO certification programs support clients to adopt best practices in line with the most recognized international standards. Our global network and strong project management skills enable us to certify sites across the world to a range of QHSE standards. Bureau Veritas Kenya's dedicated team of auditors audited all KenGen sites in accordance with international quality and environmental management standards, providing more impact and assurance as a third-party certification company than a company's own claims of excellence.

CONCLUSION

In achieving ISO 9001 and ISO 14001 certifications, KenGen has not only made history as the first parastatal in Kenya to do so but has also set a precedent for excellence in the industry. By embracing a culture of continual improvement and operational efficiency, the company has demonstrated its unwavering commitment to delivering value to its stakeholders while upholding the highest standards of quality and environmental responsibility. “As KenGen embarks on this new chapter, it stands poised to lead by example and inspire others to follow suit in the pursuit of excellence. The achievement of these certifications heralds a new era of operational efficiency, continuous improvement, and increased stakeholder trust”, concludes KenGen MD & CEO Eng. Peter Njenga